Modern customer experience tools, unbundled.
OptimizeCX is a suite of fast, AI-native products for support teams. Built by founders, not feature factories.
Trusted by 10,000+ SaaS teams building better support










Helping you Optimize CX
Next-gen AI agents for instant, accurate customer support
The only AI agent that helps service leaders scale high-quality support—learning from past tickets to improve speed and accuracy across all languages, 24/7.

Create, manage, and publish help documentation in seconds
Publish stunning product docs, guides, manuals, SOPs, and Knowledge Bases—and keep them up to date automatically. Our AI handles the writing, formatting, editing, and management so you never fall behind.

AI-enhanced ticketing without the bloat
Groove gives your team everything they need to manage and resolve support conversations—fast. Smart routing, automation, and a clean inbox that works out of the box. No clutter. No complexity.

A community for SaaS founders scaling to $10M ARR
Built for founders who want to grow real, profitable SaaS companies—without chasing funding, hype, or playbooks that don’t work anymore. Learn from what’s working right now. Apply it to your business.

Create help documents instantly with InstantDocs
The new InstantDocs is live. Rebuilt from the ground up, it’s now the fastest way to turn support tickets and screen recordings into polished help docs and videos. Launch a full knowledge base for free, and create content 30x faster.
We're building in public (follow along)
Zero to $10M isn’t a course. It’s us building two SaaS companies from scratch, in public, sharing real metrics, live GTM experiments, and the exact system that scaled Groove to $5M ARR. No fluff. Just execution.
Helply is now out of beta
Helply is officially out of beta. With a rebuilt AI engine, smarter Knowledge Bridge, and live multilingual support, it now resolves over 70% of tier-1 tickets instantly. See what’s new and how SaaS teams are scaling support without scaling headcount.