OptimizeCX
For customer-first companies

Everything you need to run world-class support

Fast, focused tools to scale support without the noise—from shared inbox to AI agents to self-serve docs.

Trusted by 1,000+ SaaS teams building better support

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Data DogCloud AppPlatoAppmixwaveBaylinkYellow AICannyBiteable

Helping you Optimize CX

HelplyHelply

Next-gen AI agents for instant, accurate customer support

The only AI agent that helps service leaders scale high-quality support—learning from past tickets to improve speed and accuracy across all languages, 24/7.

Discover Helply
Knowledge Bridge
InstantDocsInstantDocs

Create, manage, and publish help documentation in seconds

Publish stunning product docs, guides, manuals, SOPs, and Knowledge Bases—and keep them up to date automatically. Our AI handles the writing, formatting, editing, and management so you never fall behind.

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Step-by-step guides
Zero to $10MZero to $10M

A community for SaaS founders scaling to $10M ARR

Built for founders who want to grow real, profitable SaaS companies—without chasing funding, hype, or playbooks that don’t work anymore. Learn from what’s working right now. Apply it to your business.

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Podcast
Customer Support

Helply is now out of beta

Helply is officially out of beta. With a rebuilt AI engine, smarter Knowledge Bridge, and live multilingual support, it now resolves over 70% of tier-1 tickets instantly. See what’s new and how SaaS teams are scaling support without scaling headcount.

2 min read
Customer Support

We're building in public (follow along)

Zero to $10M isn’t a course. It’s us building two SaaS companies from scratch, in public, sharing real metrics, live GTM experiments, and the exact system that scaled Groove to $5M ARR. No fluff. Just execution.

2 min read
Customer Support

Create documents instantly with InstantDocs

The new InstantDocs is live. Rebuilt from the ground up, it’s now the fastest way to turn support tickets and screen recordings into polished help docs and videos. Launch a full knowledge base for free, and create content 30x faster.

2 min read